Small Business IT Support Service

Support & Training Featured solution #7

At Relion Support, we believe in the power of a familiar voice. Rather than sending you to a call center halfway around the world, we personally take care of each client. You will be assigned a dedicated IT Professional whose goal is to serve you for the lifetime of your business. Each of us has the authority to "do the right thing," and we do not have to transfer you to a manager or phone home to get permission.


Remote Support

If you have not seen how Remote Support works, you are in for a treat! Once we walk you through a few simple steps to launch our remote control software, we begin working on your computer over the Internet. You can then take a break, or go for a cup of coffee while we work on your computer. Most sessions last under 30 minutes.

Onsite Support

If the issue cannot be resolved remotely, we escalate the case to Onsite Support. If the issue is low priority, you may opt to wait for one of our Scheduled Maintenance visits. For urgent issues, we are usually available on the same day for an additional fee.


Training

At Relion Support, we believe that support and training go hand-in-hand. Rather than fixing the same issues day after day, our goal is to get everyone trained with the basics. A well trained workforce is more likely to appreciate technology. This makes everyone happy, including us.

Call us today for information on courses in Office 2007, Windows 7, and Security Best Practice. We provide onsite lessons for your convenience. Each lesson is $75 per trainee, with a minimum attendance of three.

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