IT Maintenance Featured solution #4
Maintaining your computer network is much like maintaining your vehicle. Computers benefit from regular preventive maintenance much the way regular oil change and inspection protects your vehicle from unexpected breakdown.
At Relion Support, we have developed the following checklist to inspect what we found to be the most common breakdown points on your network.
Preventive maintenance checklist |
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24/7 |
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Daily |
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Monthly |
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Daily inspections of these items was once a tedious task. The key technology that enables us to stay on top is our monitoring software: GFI Max RemoteMonitoring. GFI automatically alerts us by email when there is an issue, and we take care of most issues behind the scene. You will simply receive a reassuring weekly report with a positive confirmation of a healthy network.
Hardware Warranty
Hardware warranty is the foundation for a well maintained network. With the low cost of new computers, some clients may wonder about the value of hardware warranty. A new computer requires preparation for use in your network, which means you need to take the cost of our labor into consideration. While computers are cheap, labor is not.
The argument for warranty becomes even stronger with servers. Because server parts are not readily available off-the-shelf, locating replacement parts can take days. Having your business halted while we look for a server part is not an option. That is why we always recommend hardware warranty from Dell.
Dell ships replacement parts within impressive 4 hours and the repair is performed by a Dell technician at no extra cost. In other words, you do not pay us to perform the labor. While that may cut into our bottom line, the number one priority is maintaining your network in the most hassle-free manner. That certainly makes everyone happy, including us.
Spare Computer
Despite our best efforts at preventing failures, computers do break down. The best solution is to have a spare computer handy. A spare computer doesn't necessarily have to sit idly in storage. A popular option with our clients is to set up the spare computer with remote access. The computer stays on 24/7 and remains available from home, out of town, or even to outsourced professionals such as your accountant.